Hire Faqs
Do I need Id?
Yes you will need a drivers licence or passport
Is there a bond?
Yes there is a bond required on top of the hire price to be paid before taking the equipment, which will be paid back to you after return of the equipment and any other charges have been worked out eg fuel – extra time out
What is half day and full day?
Half day is 4 hours and a full day is 24 hours, from the time of pick up, overnight hire is half day (pick up before we close and return in the morning when we open)
What happens if im 30mins late for returning?
Give us a call to let us know you are going to be late just incase we have another booking, in most cases we will give some wiggle room around being late for return
I want to hire something on Sunday but you are closed?
You can pick up saturday before we close and drop off Monday Morning when we open. We may even be able to sort out pick up and drop off for Sunday, give us a call to arrange these
Do you devilver and is there a charge?
Yes we can do, please give us as much notice as you can for this, Yes there is a charge for delivery give us a call for pricing
Servicing Faqs
How long does it take to get something repaied?
This can change dependent on how much work we have booked in and the size of the job, We recommend Winter as the fastest time to get servicing done
What do you fix?
most things with small petrol engines, including pumps,water blasters and more
Do you repair 240 volt mains electric tools?
No we dont sorry, Alltrades electric tools on Henderson Valley Rd, are the people to see
Do you do Chainsaw Chain sharpening ?
Yes we do, We do this in house and is a machine sharpen to get the chain back to factory settings, We also have new chain available and carry a range of sizes which we can make up to suit any model or make saw
How much dose it cost to sharpening a chain?
$20 off the saw, and $27 on the saw
Is there a quote fee?
Yes for all jobs not going ahead we charge an inspection fee, this maybe taken at time of drop off, We will wave this fee if you where to purchase a new machine from us
Can I get something pick up?
We can do pick ups and drop offs, There is a charge for P&D, Please call us to get pricing, also we can supply a trailer for free to bring gear to us for repair
Sale Faqs
Do you do layby?
Yes we can do this, but all goods must be fully paid for before leaving site
Is there a surcharge for credit cards?
Yes there is a 2% charge for credit cards